Quickpay incident
Issues with Dankort transactions at our payment provider
Minor
Resolved after 2 hours 5 minutes, affecting Payment and 3rd party services, on November 3, 2026.
Please be informed that errors have stopped since 11:49 CET. We are still monitoring.
Affected components
Payment3rd party services
Update timeline
- identified Nov 03, 2026, 09:35 AM UTC
Since 10:35 CET, Dankort transactions have been affected by an issue at our payment provider (Nets). The issue has been confirmed by their 3D Secure vendor. We will provide an update as soon as we have more information. Visa and Mastercard transactions may also be intermittently affected.
- monitoring Nov 03, 2026, 11:08 AM UTC
Please be informed that errors have stopped since 11:49 CET. We are still monitoring.
- resolved Nov 03, 2026, 11:40 AM UTC
This incident has been resolved.
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