Qualys incident

US Platform 3: Login Redirection Issue (IM-12828)

Minor Resolved View vendor source →

Qualys experienced a minor incident on August 20, 2026 affecting Vulnerability Management (VM), lasting 2h 9m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 01:57 PM UTC
Resolved
Aug 20, 2026, 04:06 PM UTC
Duration
2h 9m
Detected by Pingoru
Aug 20, 2026, 01:57 PM UTC

Affected components

Vulnerability Management (VM)

Update timeline

  1. investigating Aug 20, 2026, 01:57 PM UTC

    Qualys Cloud Operations is currently investigating an issue causing users to be redirected to the login page on US Platform 3. As a workaround, this URL can be utilized to bypass login for now: https://qualysguard.qg3.apps.qualys.com/portal-front/ Further updates will be shared as they become available. The ticket reference for this incident is IM-12828.

  2. monitoring Aug 20, 2026, 03:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 20, 2026, 04:06 PM UTC

    This incident has been resolved.