Qualys incident

In Platform 1: Portal Indexing Lag is increasing(IM-12771)

Minor Ongoing View vendor source →

Qualys is currently experiencing a minor incident affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more component, which began 4d ago. The vendor's full update timeline is below.

Started
Jul 16, 2026, 02:36 PM UTC
Resolved
Ongoing
Duration
● 3d 21h
Detected by Pingoru
Jul 16, 2026, 02:36 PM UTC

Affected components

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Unified Dashboard (UD)

Update timeline

  1. investigating Jul 16, 2026, 02:36 PM UTC

    Qualys Cloud Platform Operations is currently investigating an issue on the Qualys In Platform 1 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.