Qualys incident

US Platform 1: Qualys UI Login Issues(IM-12763)

Critical Resolved View vendor source →

Qualys experienced a critical incident on July 14, 2026 affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more component, lasting 3h 23m. The incident has been resolved; the full update timeline is below.

Started
Jul 14, 2026, 04:59 PM UTC
Resolved
Jul 14, 2026, 08:22 PM UTC
Duration
3h 23m
Detected by Pingoru
Jul 14, 2026, 04:59 PM UTC

Affected components

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)CertView (CERT)Cloud Agent (CA)Total CloudContainer Security (CS)Continuous Monitoring (CM)Endpoint Detection and Response (EDR)File Integrity Monitoring (FIM)Malware Detection (MD)

Update timeline

  1. investigating Jul 14, 2026, 04:59 PM UTC

    We are currently investigating an issue affecting user logins on the US Platform 1 The Qualys Cloud Platform Operations team is actively working to identify the root cause and restore normal service as quickly as possible. Further updates will be provided as they become available.

  2. monitoring Jul 14, 2026, 05:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 14, 2026, 08:22 PM UTC

    This incident has been resolved.