Qualys experienced a major incident on July 13, 2026 affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Patch Management (PM)Vulnerability Management (VM)Web Application Scanning (WAS)Enterprise TruRisk Management (ETM)
Update timeline
- investigating Jul 13, 2026, 12:02 PM UTC
Qualys Cloud Operations has identified an issue affecting SAML-based UI logins. All other platform functionalities remain fully operational. The team is actively investigating the issue and working to implement a fix. Further updates will be shared as they become available. The incident is being tracked under reference IM-12758.