Qualys incident

US GOV Platform 1: Qualys UI Login Issue [IM-12742]

Critical Resolved View vendor source →

Qualys experienced a critical incident on July 5, 2026 affecting Container Security (CS) and Continuous Monitoring (CM) and 1 more component, lasting 6h 17m. The incident has been resolved; the full update timeline is below.

Started
Jul 05, 2026, 03:20 PM UTC
Resolved
Jul 05, 2026, 09:37 PM UTC
Duration
6h 17m
Detected by Pingoru
Jul 05, 2026, 03:20 PM UTC

Affected components

Container Security (CS)Continuous Monitoring (CM)File Integrity Monitoring (FIM)Vulnerability Management (VM)Threat Protection (TP)Web Application Scanning (WAS)Unified Dashboard (UD)Policy Audit (PA)Patch Management (PM)CertView (CERT)

Update timeline

  1. investigating Jul 05, 2026, 03:20 PM UTC

    Qualys Cloud Operations is currently investigating an issue affecting user login to US GOV Platform 1. API and scans are also impacted. We will provide further updates as they become available. For reference, the ticket number for this incident is IM-12742.

  2. identified Jul 05, 2026, 07:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 05, 2026, 08:57 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 05, 2026, 08:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 05, 2026, 09:37 PM UTC

    This incident has been resolved.