Qualys incident

US Platform3: Users may notice delayed data visibility across AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard(IM-12737).

Minor Ongoing View vendor source →

Qualys is currently experiencing a minor incident affecting Global AssetView (GAV) /CyberSecurity Asset Management (CSAM) and AssetView (AV) and 1 more component, which began 8d ago. The vendor's full update timeline is below.

Started
Jul 01, 2026, 01:24 PM UTC
Resolved
Ongoing
Duration
● 8d 1h
Detected by Pingoru
Jul 01, 2026, 01:24 PM UTC

Affected components

Global AssetView (GAV) /CyberSecurity Asset Management (CSAM)AssetView (AV)Cloud Agent (CA)Vulnerability Management (VM)Unified Dashboard (UD)

Update timeline

  1. investigating Jul 01, 2026, 01:24 PM UTC

    Qualys Cloud Platform Operations is currently investigating an issue on the Qualys platform US03 that is causing an indexing delay. Users will notice that information takes longer than expected to become visible in AssetView, VM Dashboard, Cloud Agent UI, CSAM/GAV, and Unified Dashboard. Further updates will be shared as they become available.

  2. identified Jul 01, 2026, 10:41 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Jul 06, 2026, 11:04 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 06, 2026, 11:11 PM UTC

    A fix has been implemented and we are monitoring the results.