Qualys incident

US Platform 2: Delay in VM Scan Processing [IM-12716]

Minor Resolved View vendor source →

Qualys experienced a minor incident on June 18, 2026 affecting Vulnerability Management (VM), lasting 16h 48m. The incident has been resolved; the full update timeline is below.

Started
Jun 18, 2026, 11:52 PM UTC
Resolved
Jun 19, 2026, 04:40 PM UTC
Duration
16h 48m
Detected by Pingoru
Jun 18, 2026, 11:52 PM UTC

Affected components

Vulnerability Management (VM)

Update timeline

  1. investigating Jun 18, 2026, 11:52 PM UTC

    Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing in the US Platform 2. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports. Further updates will be shared as they become available. The ticket reference for this incident is IM-12716.

  2. monitoring Jun 19, 2026, 03:01 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 19, 2026, 04:40 PM UTC

    This incident has been resolved.