Qualys incident

US Platform 3 : Slowness observed in the WAS/TAS module [IM-12680]

Minor Resolved View vendor source →

Qualys experienced a minor incident on May 29, 2026 affecting Web Application Scanning (WAS), lasting 21h 25m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 09:02 PM UTC
Resolved
May 30, 2026, 06:27 PM UTC
Duration
21h 25m
Detected by Pingoru
May 29, 2026, 09:02 PM UTC

Affected components

Web Application Scanning (WAS)

Update timeline

  1. investigating May 29, 2026, 09:02 PM UTC

    Qualys Cloud Platform Operations is currently investigating an issue causing slowness in the WAS/TAS module on the US platform 03. Further updates will be shared as they become available. The ticket reference for this incident is IM-12680.

  2. monitoring May 30, 2026, 12:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 30, 2026, 06:27 PM UTC

    This incident has been resolved.