Qualys incident

EU Platform 2: Delay in VM Scan Processing [IM-12643]

Qualys is currently experiencing a minor incident affecting Vulnerability Management (VM), which began 3h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 01:44 PM UTC
Resolved
Ongoing
Duration
● 2h 42m
Detected by Pingoru
May 13, 2026, 01:44 PM UTC

Affected components

Vulnerability Management (VM)

Update timeline

  1. investigating May 13, 2026, 01:44 PM UTC

    Qualys Cloud Platform Operations is currently investigating an issue causing a delay in VM scan processing. Some users will notice a delay in the time it takes for data captured via VM scans to become available in the UI and Reports. Further updates will be shared as they become available. The ticket reference for this incident is IM-12643.