Qualys incident

US Platform 2 || FIM Event Processing Degraded [IM-12477]

Minor Resolved View vendor source →

Qualys experienced a minor incident on January 25, 2026 affecting File Integrity Monitoring (FIM), lasting 20h 2m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2026, 08:37 PM UTC
Resolved
Jan 26, 2026, 04:39 PM UTC
Duration
20h 2m
Detected by Pingoru
Jan 25, 2026, 08:37 PM UTC

Affected components

File Integrity Monitoring (FIM)

Update timeline

  1. investigating Jan 25, 2026, 08:37 PM UTC

    Qualys Cloud Platform Operations is currently investigating an issue that is causing event processing degradation in the FIM module on Qualys US Platform 2. Further updates will be shared as they become available. The ticket reference for this incident is IM-12477.

  2. monitoring Jan 25, 2026, 10:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 26, 2026, 04:39 PM UTC

    This incident has been resolved.