Pylon experienced a minor incident on July 15, 2026 affecting Dashboard, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 15, 2026, 05:42 PM UTC
Status: Investigating Our engineering team is investigating an issue causing a delay in search results appearing within the platform. We will post updates as they become available, please reach out to Pylon support with any questions. Affected components Dashboard (Degraded performance)
- monitoring Jul 15, 2026, 05:47 PM UTC
Status: Monitoring Our engineering team has implemented a fix and search has recovered. We are continuing to monitor and will share another update once we have confirmed this is fully resolved. We apologize for any impact this had on your operations, please reach out to Pylon support with any questions. Affected components Dashboard (Operational)
- resolved Jul 15, 2026, 06:28 PM UTC
Status: Resolved Our engineering team has confirmed this is fully resolved. We apologize for any impact this had on your operations, please reach out to Pylon support with any questions. Affected components Dashboard (Operational)
- identified Jul 15, 2026, 07:01 PM UTC
Status: Identified Our engineering team is continuing to work on a fix for intermittent delays in search results. We will post updates here as they become available, please reach out to Pylon support with any questions. Affected components Dashboard (Degraded performance)
- monitoring Jul 15, 2026, 07:17 PM UTC
Status: Monitoring Our engineering team has rolled out an additional fix and we are monitoring. We will share another update once we have confirmed this is fully resolved. We apologize for any impact this had on your operations, please reach out to Pylon support with any questions. Affected components Dashboard (Operational)
- resolved Jul 15, 2026, 08:25 PM UTC
Status: Resolved Our engineering team has confirmed that this is now fully resolved. We apologize for any impact this had on your operations, please reach out to Pylon support with any questions. Affected components Dashboard (Operational)