Pylon experienced a minor incident on March 13, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 13, 2026, 01:49 PM UTC
Status: Investigating Our engineering team is currently investigating reports of some users who are unable to login using Slack.
- identified Mar 13, 2026, 02:39 PM UTC
Status: Identified Our engineers have identified the issue as a Slack authentication issue originating on the Slack side and have escalated this to the Slack team.
- monitoring Mar 13, 2026, 04:25 PM UTC
Status: Monitoring We are starting to see successful logins using Slack. Our team will continue to monitor the behavior moving forward.
- resolved Mar 13, 2026, 04:55 PM UTC
Status: Resolved Users should now be able to login with Slack without issue. Slack confirmed a fix and we have verified with reported users. Thank you for your patience!