Pylon experienced a minor incident on June 30, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jun 30, 2026, 01:40 PM UTC
Status: Investigating We are aware of an issue affecting some Knowledge Base articles failing to load and are actively investigating.
- monitoring Jun 30, 2026, 01:45 PM UTC
Status: Monitoring Our engineers implemented a rollback and affected articles are now loading as expected. We are continuing to monitor our systems.
- resolved Jun 30, 2026, 01:59 PM UTC
Status: Resolved The issue has been resolved and all systems are operational. Please reach out to Support if you continue to have issues.