Pylon experienced a minor incident on May 5, 2026 affecting Analytics, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 05, 2026, 08:56 PM UTC
Status: Investigating We have identified an issue preventing analytics dashboards from loading and are investigating. We will post an update here as soon as we have more information. Please reach out to Pylon support with any questions. Affected components Analytics (Degraded performance)
- identified May 05, 2026, 09:03 PM UTC
Status: Identified Our engineering team has identified the underlying issue and is working on a fix. We will continue to post updates here as they become available, please reach out to Pylon support with any questions. Affected components Analytics (Degraded performance)
- resolved May 05, 2026, 11:46 PM UTC
Status: Resolved Our engineering team has rolled out the fix for this and we have confirmed analytics dashboards are loading normally. Thank you for your patience while we worked to resolve this, please reach out to Pylon support with any questions. Affected components Analytics (Operational)
Looking to track Pylon downtime and outages?
Pingoru polls Pylon's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Pylon reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Pylon alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required