Pylon experienced a minor incident on May 5, 2026 affecting Analytics, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 04, 2026, 01:47 PM UTC
Status: Investigating We are aware of an issue affecting Analytics Dashboards delays and are actively investigating. Affected components Analytics (Degraded performance)
- identified May 04, 2026, 03:28 PM UTC
Status: Identified We have identified the underlying cause of the delayed analytics issue and are working on a fix. Affected components Analytics (Degraded performance)
- monitoring May 04, 2026, 04:49 PM UTC
Status: Monitoring We have implemented a fix and are monitoring as the data is being updated. Affected components Analytics (Degraded performance)
- resolved May 05, 2026, 12:43 AM UTC
Status: Resolved The underlying issue has been resolved and analytics data has been fully backfilled. We appreciate your patience while we worked to resolve this, please reach out to Pylon support with any questions. Affected components Analytics (Operational)