PXP incident
Incident 1247511 - Service Disruption for Deposits and Withdrawals
PXP experienced a notice incident on April 3, 2026 affecting Transaction Processing, lasting 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 03, 2026, 12:45 AM UTC
We are currently investigating a potential service disruption affecting both Deposits and Withdrawals starting from 4/2/2026 23:30 UTC which has resolved around 4/3/2026 12:12 AM UTC. Our teams are working to identify the root cause and will provide an update as soon as we have more information. Start Time 23:30 For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.
- resolved Apr 03, 2026, 01:21 AM UTC
The issue affecting multiple Deposits and Withdrawals has been resolved and services are now operating normally. We will continue to monitor the transactions for stability. PXP systems are operating normally. End Time 12:12 AM UTC For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.