PXP incident

Incident 1254240 - Service Disruption for Flash1VoucherDeposit

Minor Resolved View vendor source →

PXP experienced a minor incident on April 28, 2026 affecting Transaction Processing, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2026, 06:09 AM UTC
Resolved
Apr 28, 2026, 06:55 AM UTC
Duration
46m
Detected by Pingoru
Apr 28, 2026, 06:09 AM UTC

Affected components

Transaction Processing

Update timeline

  1. investigating Apr 28, 2026, 06:09 AM UTC

    We are currently investigating a service disruption affecting Flash1VoucherDeposit. Our teams are working with the provider to identify the root cause and will provide an update as soon as we have more information. Start Time 05:30 For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.

  2. resolved Apr 28, 2026, 06:55 AM UTC

    We are seeing an improvement in success rate for Flash1VoucherDeposit since 4/28/2026 6:29 AM UTC. We are monitoring the situation to ensure stability. End Time 06:29 AM UTC For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.