PXP incident
Incident 1273776 - Service Disruption for BankTransferRedirectDeposit/ Astropay
PXP experienced a critical incident on June 14, 2026 affecting Transaction Processing, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 14, 2026, 06:24 AM UTC
We are currently investigating a service disruption affecting BankTransferRedirectDeposit/ Astropay. Our teams are checking with the provider on the root cause and will provide an update as soon as we have more information. Start Time ***05:00*** For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.
- identified Jun 14, 2026, 06:31 AM UTC
Provider has identified an issue on their side, and their team is investigating the issue. Updates will be provided as more information becomes available.
- resolved Jun 14, 2026, 06:48 AM UTC
The issue affecting BankTransferRedirectDeposit/ Astropay has been resolved, and services are now operating normally. Thank you for your patience. End Time ***06:15*** For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.