PXP incident

Incident 1282858 - ANYpay 3DS Checkout Authorisation Error

PXP experienced a notice incident on June 29, 2026 affecting Transaction Processing, lasting 19h 32m. The incident has been resolved; the full update timeline is below.

Started: Jun 29, 2026, 12:18 PM UTC
Resolved: Jun 30, 2026, 07:50 AM UTC
Duration: 19h 32m
Detected by Pingoru: Jun 29, 2026, 12:18 PM UTC

Affected components

Transaction Processing

Update timeline

investigating Jun 29, 2026, 12:18 PM UTC

Some customers may experience an issue during checkout after completing 3D Secure (3DS) verification. After confirming the payment in their banking app, the Checkout page may refresh and ask for card details to be entered again. Although it appears that the payment has not gone through, it may still be processing in the background. We recommend checking whether your order has been confirmed or waiting a few minutes before attempting the payment again to avoid duplicate charges. We are currently investigating this issue further. Please reach out to us on [email protected] for further information if you require this.
resolved Jun 30, 2026, 07:50 AM UTC

This incident has been resolved.