PXP incident

Incident 1294328 - Generation of Reports for Clearing Payout

Notice Resolved View vendor source →

PXP experienced a notice incident on July 24, 2026 affecting Reporting, lasting 3h 3m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2026, 10:25 AM UTC
Resolved
Jul 24, 2026, 01:28 PM UTC
Duration
3h 3m
Detected by Pingoru
Jul 24, 2026, 10:25 AM UTC

Affected components

Reporting

Update timeline

  1. investigating Jul 24, 2026, 10:25 AM UTC

    We are currently investigating an issue affecting the generation of Reports for clearing payouts in Payment Service Admin for merchants using PXP Acquiring. Merchant settlements have been processed as scheduled and are not impacted. We are working to identify the root cause and will provide further updates as more information becomes available For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.

  2. resolved Jul 24, 2026, 01:28 PM UTC

    This incident has been resolved.