PXP incident

Incident 1295727 - Service Disruption for Braintree authorisation

Notice Resolved View vendor source →

PXP experienced a notice incident on July 29, 2026 affecting Transaction Processing, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 11:43 AM UTC
Resolved
Jul 29, 2026, 11:45 AM UTC
Duration
2m
Detected by Pingoru
Jul 29, 2026, 11:43 AM UTC

Affected components

Transaction Processing

Update timeline

  1. resolved Jul 29, 2026, 12:29 PM UTC

    Between 11:43:49 UTC and 11:45:17 UTC on 29 July 2026, card authorisation requests processed via Braintree experienced a brief service disruption. The issue has been resolved, and services have been fully restored. We apologise for any inconvenience caused. End Time 11:45 UTC For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.