PXP incident
Incident 1298759 - Service Disruption for Payper/Interac eTransfer.
PXP experienced a major incident on August 9, 2026 affecting Transaction Processing, lasting 2h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Transaction Processing
Update timeline
- monitoring Aug 09, 2026, 07:49 AM UTC
Interac eTransfer transactions are hung in Pendingoncustomer state starting at 03:42 AM UTC. The disruption originated from the payment service provider's end, as confirmed by their status page. We are currently monitoring the status. For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.
- resolved Aug 09, 2026, 10:38 AM UTC
Provider mentioned in their status page that the maintenance has been completed at 10 AM UTC. We observe an improvement in success rate as well.