PXP incident

Card Transactions through PXP Acquiring is Partially Down

Notice Resolved View vendor source →

PXP experienced a notice incident on August 15, 2026 affecting Transaction Processing, lasting 1h 38m. The incident has been resolved; the full update timeline is below.

Started
Aug 15, 2026, 03:00 AM UTC
Resolved
Aug 15, 2026, 04:38 AM UTC
Duration
1h 38m
Detected by Pingoru
Aug 15, 2026, 03:00 AM UTC

Affected components

Transaction Processing

Update timeline

  1. investigating Aug 15, 2026, 03:29 AM UTC

    Incident Reference: 1301040 Payment Provider: PXP Acquiring Payment Method:Visa Deposit Incident Description: The PXP Support team noticed intermittent transactions in AuthoriseCommunicationErrorOccurred state since 02:36 UTC. The PXP technical team is working on the resolution. Updates will be provided as more information becomes available. Impact: MEDIUM Start Time 15/08/2026 02:36 UTC For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.

  2. monitoring Aug 15, 2026, 04:12 AM UTC

    Communication errors have stopped since 03:06 UTC. Transaction processing has been stabilized. We are continuing to monitor closely.

  3. resolved Aug 15, 2026, 04:38 AM UTC

    This incident has been resolved.