PXP incident

Error processing Transactions on Unity - [1302401]

Critical Resolved View vendor source →

PXP experienced a critical incident on August 19, 2026 affecting Transaction Processing and Token Vault, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Aug 19, 2026, 10:58 AM UTC
Resolved
Aug 19, 2026, 11:02 AM UTC
Duration
3m
Detected by Pingoru
Aug 19, 2026, 10:58 AM UTC

Affected components

Transaction ProcessingToken Vault

Update timeline

  1. investigating Aug 19, 2026, 10:58 AM UTC

    Transactions for Unity are currently experiencing issues and may be returning "Communication error when connecting to token vault". This is currently being investigated by PXP and further updates will be provided as they become available.

  2. resolved Aug 19, 2026, 11:02 AM UTC

    This issue has been resolved, processing should proceed as normal. If you are still experiencing issues please contact us at [email protected]