PXP incident

Incident 1305729 - Service Disruption for the Provider Astropay

PXP experienced a notice incident on August 28, 2026 affecting Transaction Processing, lasting 5h 19m. The incident has been resolved; the full update timeline is below.

Started: Aug 28, 2026, 05:07 PM UTC
Resolved: Aug 28, 2026, 10:26 PM UTC
Duration: 5h 19m
Detected by Pingoru: Aug 28, 2026, 05:07 PM UTC

Affected components

Transaction Processing

Update timeline

identified Aug 28, 2026, 05:07 PM UTC

Incident Reference: 1305729 Incident Description:We have observed that transactions processed through Astropay have remained in the “RedirectURLCreated” state since 8/28/2026 16:13 UTC. According to the provider’s status page, they are currently experiencing issues on their side. We will provide updates as soon as more information becomes available. Start Time 14:13 For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.
resolved Aug 28, 2026, 10:26 PM UTC

The issue affecting Astropay has been resolved and services are now operating normally. Thank you for your patience while we worked to restore full functionality.