PXP incident
Incident 1307191 - Service Disruption for ECMC and VISA Deposit
PXP experienced a major incident on September 2, 2026 affecting Transaction Processing, lasting 1h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 02, 2026, 12:22 PM UTC
We are currently investigating a service disruption affecting ECMC and VISA Deposits. Our teams are working to identify the root cause and will provide an update as soon as we have more information. Start Time 07:30 AM For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.
- resolved Sep 02, 2026, 01:33 PM UTC
The issue affecting ECMC and VISA deposits has been resolved and services are now operating normally. Thank you for your patience while we worked to restore full functionality. End Time 12:54 PM For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.