PXP incident
Incident 1312438 - Service Disruption for Flash1VoucherDeposit
PXP experienced a major incident on September 15, 2026 affecting Transaction Processing, lasting 1h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 15, 2026, 09:33 AM UTC
We are currently investigating a service disruption affecting Flash1VoucherDeposit. Our teams are working with the provider to identify the root cause and will provide an update as soon as we have more information. Start Time 9:09 AM For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.
- resolved Sep 15, 2026, 11:10 AM UTC
The issue affecting Flash1VoucherDeposit has been resolved and services are now operating normally. Thank you for your patience while we worked to restore full functionality. End Time 10:14 AM For further information please contact the PXP Support Team on +44 (0) 203 885 0598 or [email protected] or click here to create a ticket.