Puzzel experienced a minor incident on June 24, 2026 affecting Products and Products (Conversational Intelligence) and 1 more component, lasting 21h 46m. The incident has been resolved; the full update timeline is below.
Affected components
ProductsProducts (Conversational Intelligence)Additional ServicesAdditional Services (Co-Pilot)
Update timeline
- investigating Jun 24, 2026, 11:00 AM UTC
Puzzel engineers are investigating and seeking to resolve an incident which may be affecting your Conversational Intelligence service. Customers may be experiencing a delay in conversation imports to Conversational Intelligence. Updates will be provided once we have more information regarding the incident. We apologise for the potential impact of this incident on you and your business.