Puzzel incident

Puzzel Incident Notification

Puzzel is currently experiencing a minor incident affecting Products and Products (Conversational Intelligence) and 1 more component, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 24, 2026, 11:00 AM UTC
Resolved
Ongoing
Duration
● 2h 35m
Detected by Pingoru
Jun 24, 2026, 11:00 AM UTC

Affected components

ProductsProducts (Conversational Intelligence)Additional ServicesAdditional Services (Co-Pilot)

Update timeline

  1. investigating Jun 24, 2026, 11:00 AM UTC

    Puzzel engineers are investigating and seeking to resolve an incident which may be affecting your Conversational Intelligence service. Customers may be experiencing a delay in conversation imports to Conversational Intelligence. Updates will be provided once we have more information regarding the incident. We apologise for the potential impact of this incident on you and your business.