Purse incident

Purse - Incident - Ongoing investigation

Resolved after 23 minutes, affecting APIs and Payment API v2, on November 5, 2026.

resolved Nov 05, 2026, 01:38 PM UTC

Dear customers, Between 14:10 UTC+1 and 14:25 UTC+1 today the V2 payment API suffered a partial service disruption impacting payment submissions. Our platform is now performing as expected. Our teams are monitoring the platform closely. Regards, Purse team.

Started
Nov 05, 2026, 01:15 PM UTC
Resolved
Nov 05, 2026, 01:38 PM UTC
Duration
23m
Detected by Pingoru
Nov 05, 2026, 01:15 PM UTC

Affected components

APIsPayment API v2

Update timeline

  1. investigating Nov 05, 2026, 01:24 PM UTC

    Purse is experiencing a service degradation. Some services may be impacted. We are focused on restoring service. We will update as we are able to remediate. More updates to follow shortly

  2. resolved Nov 05, 2026, 01:38 PM UTC

    Dear customers, Between 14:10 UTC+1 and 14:25 UTC+1 today the V2 payment API suffered a partial service disruption impacting payment submissions. Our platform is now performing as expected. Our teams are monitoring the platform closely. Regards, Purse team.

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