Purse incident

Purse - Payment API v2 - Delayed notifications

Minor Resolved View vendor source →

Purse experienced a minor incident on September 22, 2026 affecting APIs and Payment API v1 and 1 more component, lasting 7h 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 09:00 AM UTC
Resolved
Sep 22, 2026, 04:12 PM UTC
Duration
7h 12m
Detected by Pingoru
Sep 22, 2026, 09:00 AM UTC

Affected components

APIsPayment API v1Payment API v2

Update timeline

  1. investigating Sep 22, 2026, 02:42 PM UTC

    Purse is experiencing an issue on its notification system. No impact on payment processing operations. We are focused on restoring service. We will update as we are able to remediate. More updates to follow shortly

  2. investigating Sep 22, 2026, 03:16 PM UTC

    Notification delivery has been restored. Notifications that were not sent will be processed progressively.

  3. resolved Sep 22, 2026, 04:12 PM UTC

    Dear customers, The incident is over. All unsent notifications have been processed. Regards, Purse team.