PublicSquare incident

Merchant Portal Available

Resolved after 3 hours 18 minutes, affecting portal.publicsquare.com, on October 21, 2026.

resolved Oct 21, 2026, 06:33 PM UTC

We have identified and resolved the source of the issue. The Merchant Portal is now fully operational. Thank you for your patience.

Other major vendors with incidents that started within 30 minutes of this one

GitHub Outage Delays for Pull Requests and Webhook deliveries

Zapier Outage Delayed real-time updates in Zapier Tables

Supabase Outage Project lifecycle operations such as project creation, pausing, and restoration, in all regions

Twilio Degraded Customer's Unable to Create New Requests for Hosting and Porting

OpenAI Degraded Elevated error rates for gpt-5.6-luna API requests

Started: Oct 21, 2026, 03:15 PM UTC
Resolved: Oct 21, 2026, 06:33 PM UTC
Duration: 3h 18m
Detected by Pingoru: Oct 21, 2026, 03:15 PM UTC

Affected components

portal.publicsquare.com

Update timeline

investigating Oct 21, 2026, 03:15 PM UTC

We are currently experiencing DNS issues affecting the Merchant Portal. Our team is actively investigating the issue and working to identify the root cause. We will provide updates as more information becomes available. We apologize for any inconvenience and appreciate your patience.
investigating Oct 21, 2026, 06:32 PM UTC

We have identified and resolved the source of the issue. The Merchant Portal is now fully operational. Thank you for your patience.
resolved Oct 21, 2026, 06:33 PM UTC

We have identified and resolved the source of the issue. The Merchant Portal is now fully operational. Thank you for your patience.

Your product runs on more than PublicSquare

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.