PublicSquare experienced a minor incident on October 21, 2026 affecting portal.publicsquare.com and api.publicsquare.com, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
portal.publicsquare.comapi.publicsquare.com
Update timeline
- investigating Oct 21, 2026, 01:33 PM UTC
Status: Investigating We’re aware some merchants are unable to access the PublicSquare Merchant Portal (portal.publicsquare.com: http://portal.publicsquare.com). Our team is actively investigating. Affected components portal.publicsquare.com (Partial outage)
- resolved Oct 21, 2026, 02:12 PM UTC
Status: Resolved We have found the root cause. Merchant portal should be available as DNS fully propagates. We will continue to monitor. Affected components portal.publicsquare.com (Operational) api.publicsquare.com (Operational)