Public Cloud incident
[DE1/DE2][Compute - Instance] - Compute Instance Incident Notification
Public Cloud experienced a major incident on September 30, 2026 affecting DE1, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 30, 2026, 11:46 AM UTC
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offering in the specific LIM3 region. Here are some supplementary details : Start time : 30/09/2026 11:00 UTC Impacted Service(s) : Some instances in the LIM3 region are temporarily unreachable. Customers Impact : Some customers are temporarily unable to access instances located in the specified region. Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/psvb5n915gr6 Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- resolved Sep 30, 2026, 12:45 PM UTC
We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. Start time : 30/09/2026 11:00 UTC End time : 30/09/2026 12:37 UTC Root Cause : This incident was caused by this maintenance : https://network.status-ovhcloud.com/incidents/psvb5n915gr6 We apologize for any inconvenience caused and appreciate your understanding.