Public Cloud incident
[US-EAST-LZ-MIA][Network] - Localzone incident notification
Public Cloud experienced a major incident on October 1, 2026 affecting US-EAST-LZ-MIA, lasting 1h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 01, 2026, 06:09 AM UTC
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Network offer on the specific US-EAST-LZ-MIA region. Here are some supplementary details : Start time : 01/10/2026 05:41 UTC Impacted Service(s) : The public network may temporarily be slowed down or become unstable. Customers Impact : Customers may temporarily experience latency or disruptions on the public network in this region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- monitoring Oct 01, 2026, 07:29 AM UTC
Service has been fully restored since 01/10/2026 07:26 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : Start time : 01/10/2026 05:06 UTC Impacted Service(s) : The public network was temporarily slowed down or became unstable. Customers Impact : Customers temporarily experienced latency or disruptions on the public network in this region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.
- resolved Oct 01, 2026, 08:03 AM UTC
We are pleased to inform you that the incident affecting our LocalZones offering has been resolved. Start time : 01/10/2026 05:06 UTC End time : 01/10/2026 07:26 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.