Public Cloud incident
[EU-SOUTH-MIL][Identity, Security & Operations] - MKS Cluster incident notification
Public Cloud experienced a notice incident on September 29, 2026 affecting EU-SOUTH-MIL, lasting 48m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 29, 2026, 03:14 PM UTC
We are currently investigating an incident affecting our services, which is causing temporary issue in EU-SOUTH-MIL Region. Here are some supplementary details : Start time : 29/09/2026 10:00 UTC Impacted Service(s) : MKS cluster delivery and deletion is may have issue. Customers Impact : Some customers may experience difficulties when creating or deleting new MKS clusters. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- resolved Sep 29, 2026, 04:03 PM UTC
We are pleased to inform you that the incident affecting our services has been resolved. Start time : 29/09/2026 10:00 UTC End time : 29/09/2026 15:45 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.