Public Cloud incident

[EU/APAC][Storage] - Encrypted Volume Incident notification

Minor Resolved View vendor source →

Public Cloud experienced a minor incident on August 10, 2026 affecting AP-SOUTHEAST-SYD-2 and AP-SOUTH-MUM-1 and 1 more component, lasting 21h 11m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 03:16 PM UTC
Resolved
Aug 11, 2026, 12:27 PM UTC
Duration
21h 11m
Detected by Pingoru
Aug 10, 2026, 03:16 PM UTC

Affected components

AP-SOUTHEAST-SYD-2AP-SOUTH-MUM-1DE1EU-SOUTH-MIL-AEU-SOUTH-MIL-BEU-SOUTH-MIL-CEU-WEST-PAR-AEU-WEST-PAR-BEU-WEST-PAR-CGRA1

Update timeline

  1. investigating Aug 10, 2026, 03:16 PM UTC

    We are currently investigating an incident affecting our Storage offering, which is causing temporary issue in the EU and APAC Region. Here are some supplementary details : Start time : 07/08/2026 09:41 UTC Impacted Service(s) : Creation of encrypted volumes is degraded. Customers Impact : Some customers may experience difficulties when creating encrypted volumes Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.