Public Cloud incident
[GRA5/7/9/11][Containers & Orchestration] - Managed Kubernetes Service Incident Notification
Public Cloud experienced a major incident on July 6, 2026 affecting GRA5 and GRA7 and 1 more component, lasting 1d 10h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 06, 2026, 11:30 PM UTC
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the GRA5/7/9/11 regions. Here are some supplementary details : Start time : 06/07/2026 20:08 UTC Impacted Service(s) : The Managed Kubernetes Service is experiencing delays in managed node provisioning. Customers Impact : Customers may experience network disruptions when using the load balancer and delays in managed node delivery. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- monitoring Jul 07, 2026, 01:43 AM UTC
Service has been fully restored since 07/07/2026 01:25 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : Start time : 06/07/2026 20:08 UTC Impacted Service(s) : The Managed Kubernetes Service experienced delays in managed node provisioning. Customers Impact : Customers may have experienced network disruptions when using the load balancer and delays in managed node delivery. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.
- resolved Jul 08, 2026, 09:34 AM UTC
We are pleased to inform you that the incident affecting our Containers & Orchestration offering has been resolved. Start time : 06/07/2026 20:08 UTC End time : 07/07/2026 01:25 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.