Public Cloud incident
[GRA][Object Storage] - Object Storage Swift Incident Notification
Public Cloud experienced a minor incident on July 6, 2026 affecting GRA, lasting 1d 22h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 06, 2026, 02:22 PM UTC
We are currently investigating an incident affecting our Storage and Backups offering, which is causing temporary functionality issue in GRA2 region. Here are some supplementary details : Start time : 06/07/2026 14:00 UTC Impacted Service(s) : Slowness and 504 error in response time Customers Impact : Some customers might face slowness or 504 error in response time in specified region. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- monitoring Jul 06, 2026, 03:31 PM UTC
Service has been fully restored since 06/07/2026 15:25 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : Start time : 06/07/2026 14:00 UTC Impacted Service(s) : Slowness and 504 error in response time Customers Impact : Some customers might have faced slowness or 504 error in response time in specified region. We apologize for any inconvenience caused and appreciate your understanding.
- resolved Jul 08, 2026, 12:43 PM UTC
We are pleased to inform you that the incident affecting our Object Storage Swift offering has been resolved. Start time : 06/07/2026 14:00 UTC End time : 06/07/2026 15:25 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.