Public Cloud incident
[BHS1/3/5][Compute - Instance] - Some instances incident notification
Public Cloud experienced a major incident on June 28, 2026 affecting BHS1 and BHS3 and 1 more component, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 28, 2026, 05:15 PM UTC
We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in the BHS1, BHS3 and BHS5 regions. Here are some supplementary details : Start time : 28/06/2026 17:04 UTC Impacted Service(s) : Some instances in the BHS1, BHS3 and BHS5 regions are unreachable. Customers Impact : Some customers are temporarily unable to access their instances located in BHS1, BHS3 and BHS5 regions. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- resolved Jun 28, 2026, 05:53 PM UTC
We are pleased to inform you that the incident affecting our Compute - Instance offering in BHS1, BHS3 and BHS5 regions has been resolved. Start time : 28/06/2026 17:04 UTC End time : 28/06/2026 17:45 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.