Public Cloud incident
[EU-WEST-PAR][Public Cloud] - Network connectivity issues notification
Public Cloud experienced a minor incident on June 17, 2026 affecting EU-WEST-PAR-A and EU-WEST-PAR-B and 1 more component, lasting 1h 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 17, 2026, 01:23 PM UTC
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Public Cloud offer on the specific EU-WEST-PAR region. Here are some supplementary details : Start time : 09/06/2026 07:00 UTC Impacted Service(s) : Nodes located in EU-WEST-PAR region may experience packets drop while communicating with their controlplanes and the Internet. Customers Impact : Customer are temporarily facing connectivity issues with their nodes located in the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- resolved Jun 17, 2026, 02:44 PM UTC
We are pleased to inform you that the incident affecting our Public Cloud offering has been resolved. Start time : 15/06/2026 23:00 UTC End time : 17/06/2026 14:25 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.