Public Cloud incident
[GRA][Data & Analytics] - Data Platform Incident Notification
Public Cloud experienced a major incident on June 11, 2026 affecting Data & Analytics || Data Platform, lasting 3h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 11, 2026, 12:32 PM UTC
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary availability issue in GLOBAL regions. Here are some supplementary details : Start time : 11/06/2026 09:00 UTC Impacted Service(s) : Some jobs cannot be executed on the Data Platform. Customers Impact : Some customers cannot run some jobs, causing delays in data processing and dependent workflows. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
- resolved Jun 11, 2026, 04:16 PM UTC
We are pleased to inform you that the incident affecting our Data & Analytics offering has been resolved. Start time : 10/06/2026 12:00 UTC End time : 11/06/2026 13:00 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.