Public Cloud incident

[AP-SOUTH-MUM/EU-SOUTH-MIL/EU-WEST-PAR/RBX][Containers & Orchestration] - Managed Kubernetes Service Incident Notification

Major Resolved View vendor source →

Public Cloud experienced a major incident on May 27, 2026 affecting AP-SOUTH-MUM and EU-SOUTH-MIL and 1 more component, lasting 22h 58m. The incident has been resolved; the full update timeline is below.

Started
May 27, 2026, 03:27 PM UTC
Resolved
May 28, 2026, 02:25 PM UTC
Duration
22h 58m
Detected by Pingoru
May 27, 2026, 03:27 PM UTC

Affected components

AP-SOUTH-MUMEU-SOUTH-MILEU-WEST-PARRBX

Update timeline

  1. investigating May 27, 2026, 03:27 PM UTC

    We are currently experiencing an event affecting our Managed Kubernetes Service in AP-SOUTH-MUM / EU-SOUTH-MIL / EU-WEST-PAR / RBX regions. Start time : 27/05/2026 14:00 UTC Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible. We apologize for any inconvenience caused and appreciate your understanding.

  2. identified May 27, 2026, 04:02 PM UTC

    We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Containers & Orchestration - Managed Kubernetes Service in AP-SOUTH-MUM / EU-SOUTH-MIL / EU-WEST-PAR / RBX regions. Here are some supplementary details : Start time : 27/05/2026 14:00 UTC Impacted Service(s) : MKS cluster delivery and deletion is currently unavailable. Customers Impact : Customers are currently unable to create new MKS clusters and to add or edit nodepools. Root Cause : A service disruption is currently occurring due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

  3. resolved May 28, 2026, 02:25 PM UTC

    We are pleased to inform you that the incident affecting our Containers & Orchestration - Managed Kubernetes Service offering in AP-SOUTH-MUM / EU-SOUTH-MIL / EU-WEST-PAR / RBX regions has been resolved. Start time : 27/05/2026 14:00 UTC End time : 28/05/2026 13:56 UTC Root Cause : A service disruption is currently occurring due to an unexpected infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.