Public Cloud incident
[EU-WEST-PAR][Network] - Public network incident notification
Public Cloud experienced a notice incident on September 23, 2026 affecting EU-WEST-PAR-A and EU-WEST-PAR-B and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- resolved Sep 23, 2026, 12:29 PM UTC
We would like to inform you that an incident occurred in the EU-WEST-PAR region. This incident has now been resolved. Please find the details of this incident below : Start time : 22/09/2026 17:20 UTC End time : 23/09/2026 09:30 UTC Impacted Service(s) : Public Cloud services hosted in the EU-WEST-PAR region, including customer networks, experienced increased latency and packet loss. Customers Impact : Customers experienced latency and packet drops when accessing their Public Cloud services and networks hosted in the EU-WEST-PAR region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We thank you for your understanding and patience throughout this incident.