Provet incident

Custom integrations button does not work on consultation page

Resolved after 25 minutes, affecting Application (EU) and Application (Enterprise) and 1 more, on August 27, 2026.

resolved Aug 27, 2026, 08:15 AM UTC

We have rolled back to a version prior to the breaking change of the custom integration button on consultation page.

Started: Aug 27, 2026, 07:49 AM UTC
Resolved: Aug 27, 2026, 08:15 AM UTC
Duration: 25m
Detected by Pingoru: Aug 27, 2026, 07:49 AM UTC

Affected components

Application (EU)Application (Enterprise)Application (US)Application (US Enterprise)Application (Pegasus)Application (Darwin)

Update timeline

investigating Aug 27, 2026, 07:49 AM UTC

Customers cannot use the Integrations button on consultation pages when more than 1 consultation related custom integrations are enabled. The team has evaluated the best way to fix the occurring issue, and a decision has been made to rollback the changes that affected how the button works.
resolved Aug 27, 2026, 08:15 AM UTC

We have rolled back to a version prior to the breaking change of the custom integration button on consultation page.

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