Resolved after 15 minutes, affecting Add-ons (Payment Service), on September 2, 2026.
All new payment links statuses are being reflected correctly in Provet. Affected transactions will be corrected
Affected components
Update timeline
- identified Sep 02, 2026, 08:14 AM UTC
We have identified a situation where payment link payments aren't correctly reflecting their status into Provet. We've narrowed down the problem and have reverted the likely feature flag rollout.
- monitoring Sep 02, 2026, 08:29 AM UTC
After rollback for the suspected feature flag we observe that all payment notifications are correctly being handled by Provet. Reconciliation & Remediation of missing transaction events in progress
- resolved Sep 02, 2026, 09:08 AM UTC
All new payment links statuses are being reflected correctly in Provet. Affected transactions will be corrected
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