Provet incident

Provet performance degraded

Resolved after 16 minutes, affecting Application (Darwin) and API (Darwin), on November 2, 2026.

resolved Nov 02, 2026, 09:21 AM UTC

All issues have been resolved and system performance has returned to normal. We apologise for any inconvenience.

Started
Nov 02, 2026, 09:05 AM UTC
Resolved
Nov 02, 2026, 09:21 AM UTC
Duration
16m
Detected by Pingoru
Nov 02, 2026, 09:05 AM UTC

Affected components

Application (Darwin)API (Darwin)

Update timeline

  1. identified Nov 02, 2026, 09:05 AM UTC

    System load has spiked on a database cluster and we are seeing increased error rates on some requests. Extra capacity is being added automatically to address the load.

  2. monitoring Nov 02, 2026, 09:20 AM UTC

    Additional database capacity has come online and we are monitoring to ensure system loads return to normal

  3. resolved Nov 02, 2026, 09:21 AM UTC

    All issues have been resolved and system performance has returned to normal. We apologise for any inconvenience.

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