Ongoing since 10:15 AM UTC, affecting EU and EU.
We are continuing to treat this issue as a top priority. Some emails are sending successfully, while others may experience delays. We will keep updating you as this progresses.
Affected components
Update timeline
- investigating Oct 26, 2026, 10:15 AM UTC
We’re investigating reports that incoming emails are arriving in the Provet shared inbox with significant delays. Our team is actively working on this, and we’ll post another update within 30 minutes. We apologize for the disruption caused.
- identified Oct 26, 2026, 10:56 AM UTC
We have managed to locate the issue causing a delay in emails arriving to the clinic's shared inbox, and are working on a solution. Emails were not lost, and will arrive to the inbox within the next hours. We apologize again for the distuption.
- identified Oct 26, 2026, 11:49 AM UTC
We are continuing to treat this issue as a top priority. Some emails are sending successfully, while others may experience delays. We will keep updating you as this progresses.
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