Protime experienced a notice incident on June 10, 2026, lasting 6d 14h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jun 10, 2026, 07:39 PM UTC
It's possible end-users may experience connection issues using Planning Shift.
- investigating Jun 12, 2026, 07:00 AM UTC
Our teams have narrowed down the source of the issue and continue to work on a resolution with the highest priority. We understand the impact of this ongoing disruption and will provide further updates as soon as more information becomes available.
- monitoring Jun 12, 2026, 08:52 AM UTC
The issue affecting the Planning solution has been resolved, and the service is operating normally again. We sincerely apologize for the disruption and appreciate your patience while our teams worked to restore service. We will continue to monitor the platform closely to ensure stability.
- resolved Jun 17, 2026, 05:59 AM UTC
This incident has been resolved.