Protime experienced a minor incident on August 13, 2026 affecting ProTime and ProTeam and 1 more component, lasting 4h 29m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 13, 2026, 09:55 AM UTC
We are currently investigating an intermittent issue that may cause the application to crash unexpectedly for some users. The issue does not affect all users and may occur randomly, which makes it more difficult to predict or reproduce consistently. Our teams are actively working to identify the root cause and resolve the issue as quickly as possible. We are doing everything possible to keep disruption to a minimum.
- identified Aug 13, 2026, 12:21 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Aug 13, 2026, 12:34 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 14, 2026, 10:11 AM UTC
This incident has been resolved.